Privacy Statement

1. Introduction

ATES Medical Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website atesmedical.com.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when contacting us.
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
• Cookies: We use cookies and similar tracking technologies to track activity on our website. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our products and services
• Improve our website and user experience
• Comply with legal obligations

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Your Rights Under PIPEDA

Under Canadian privacy law (PIPEDA), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for information collection
• File a complaint with the Privacy Commissioner of Canada

6. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Your consent (e.g., when you submit a contact form or accept cookies)
• Performance of a contract or pre-contractual steps (e.g., responding to product inquiries)
• Our legitimate business interests (e.g., improving our website, analyzing usage patterns)
• Compliance with legal obligations (e.g., regulatory reporting, tax requirements)

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 3 years. Website analytics data is retained for up to 26 months. When data is no longer needed, it is securely deleted or anonymized.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Canada, please be aware that we process data in Canada. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Statement and applicable data protection laws.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments.

10. Your Rights Under GDPR (European Visitors)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access — obtain a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data ("right to be forgotten")
• Right to restrict processing — limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests or direct marketing
• Right to withdraw consent — withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection supervisory authority.

11. Your Rights Under CCPA (California Visitors)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know — request disclosure of the categories and specific pieces of personal information we have collected
• Right to delete — request deletion of your personal information
• Right to opt out — opt out of the sale of your personal information (note: we do not sell personal information)
• Right to non-discrimination — we will not discriminate against you for exercising any of your CCPA rights

To submit a request, please contact us using the information provided below. We will verify your identity and respond within 45 days.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

13. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page with an updated "Last updated" date.

14. Contact Us

If you have questions about this Privacy Statement or wish to exercise your privacy rights under PIPEDA, GDPR, or CCPA, please contact us: